Identity: GRANADA EXCURSIONES S.L
Tax ID Number: B18531798
Postal address: Calle REYES CATOLICOS, 63, Planta 2, CP 18010 Granada
Telephone: 958 80 60 67
Email: lopd@granadatravel.net
Security Manager or Data Protection Officer, where applicable: GRANADA EXCURSIONES S.L
We process the personal data you provide us with for the following purposes:
1. Comply with the duty to provide information and obtain consent required by the new European regulations on personal data protection.
2. COMMUNICATIONS BETWEEN THE COMPANY AND ITS CUSTOMERS AND PROCEDURES ARISING FROM TOURIST SERVICES OR TRAVEL CONTRACTED, ORDERED AND/OR CARRIED OUT.
3. Sending commercial communications about our products or services, unless you express your opposition by any means. In any case, authorisation to process your data for this purpose is voluntary, and your refusal would only result in you not receiving commercial offers for our products or services.
Within the framework of the services offered by the organisation and subject to the purposes agreed by you, our organisation will only process the data strictly necessary for the proper management of the contractual relationship and/or provision of services, and it will be exclusively the data that you have provided to us.
The personal data you provide will be kept for as long as the contractual/commercial relationship remains in force, or for a period of four years from the last business relationship, in accordance with tax regulations.
However, our organisation will continue to store your information for the purpose of sending commercial communications that we believe may be of interest to you, unless you request that it be deleted.
You may always exercise your rights under current legislation by contacting us through the channel that is most convenient for you.
The legal basis for the processing of your data is the execution of the service contract necessary for the performance of the business transaction, or this legitimacy is granted by your express consent as the principal interested party.
Your data will not be disclosed to any third party, except where required by law. In any case where this possibility changes, you will be duly informed and your consent will be requested for such transfer. We inform you that no international transfers will be made either.
The User is informed that, for the proper provision of services (see web hosting, support, email marketing, etc.), various service providers contracted by our entity (data processors) may have access to the personal information necessary to perform their functions.
These services provided by third parties are necessary for the development of our activity and, at all times, the processing of the data they carry out is governed by a contract that binds the processor to our entity. Under no circumstances will they use the information for other purposes and they will process it in accordance with the guidelines stipulated by our entity, in accordance with its privacy policy and current data protection regulations.
In its commitment to the privacy and data protection of the User, our organisation will only choose service providers that offer sufficient guarantees to apply appropriate technical and organisational measures, so that the processing complies with the applicable legislation on data protection and guarantees the protection of the User's rights.
Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning them. In this regard, you have the right to request:
· Access.- The data subject shall have the right to obtain from the data controller confirmation as to whether or not data concerning him or her are being processed, as well as detailed information about certain aspects of the processing being carried out.
· Rectification.- The interested party shall have the right to obtain the rectification of inaccurate personal data concerning him or her or to have incomplete data completed.
· Deletion.- The interested party shall have the right to request the deletion of their personal data. In any case, deletion shall be subject to the limits established in the regulatory standard.
· Restriction of processing.- The data subject shall have the right to request the restriction of the processing of their personal data.
· Opposition to processing.- In certain circumstances and for reasons related to their particular situation, interested parties may oppose the processing of their data. The entity will stop processing the data, except for legitimate, compelling reasons, or the exercise or defence of possible claims.
· Right to data portability.- That is, you will have the right to receive the personal data concerning you, which you have provided to a data controller, in a structured, commonly used and machine-readable format and to transmit those data to another data controller.
You may exercise these rights by contacting the data controller. To do so, you may use the contact details provided at the beginning of this document. If you would like further information regarding the exercise of your rights, you may also contact the Spanish Data Protection Agency.
We also inform you that, if you deem it appropriate, you have the right to withdraw, at any time, the consent given for a specific purpose, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal. If you believe that your rights have not been adequately addressed, you may lodge a complaint with the Spanish Data Protection Agency. C/ Jorge Juan, 6. 28001 – Madrid. www.agpd.es.